Terms & Conditions


All prices are in Swiss Franc (CHF) and include Swiss VAT (8%).


By clicking the cart, and then checkout you will be sent to PayPal. PayPal is a well known and secure solution for internet payments, check PayPal.com for all the details. You can also make a payment with your creditcard as PayPal guest if you do not have a PayPal account. Note that there is no charge to open a PayPal account. Nor a charge to purchase items using PayPal. You consent to receive invoices and credit notes solely in electronic form. All goods remain the sole property of DOLLIS ZURICH BERLIN, until payment is made in full.


All card transactions are made through PayPal. Your card details are confidential, encrypted, and can not be read by anyone other than your bank. There is no extra charge for card payments. Your account will not be charged until you have completed the checkout process.


Orders can only be processed through our online store. After placing your online order you will receive an order confirmation by email when the respective payment has been processed via PayPal. The stock of our online store is constantly updated. If an item is out of stock, we will send you an email with a notification, and you will be refunded for the item purchased.


We ship worldwide! Shipping cost are not included in our prices, they are stated separately during the check-out process. Shipping cost for orders are calculated individually for each order depending on the weight of the order and the destination prices of the Swiss Post.


We send our orders within 48 hours of receiving an order. We currently use the Swiss Post for all shipments. Shipping times vary depending on destinations. The following estimated times apply for delivery:

Switzerland: 1-2 postal days
Europe: 2-3 postal days
Outside of Europe: 4-6 postal days

We can give no guarantee to the accuracy of these delivery times. Occasionally the stated times may be exceeded. If this may be the case we will contact you. Shipments outside of Switzerland can be taxed with customs and V.A.T. by the country of destination. These costs are to be paid by the customer.


If for any reason you are not satisfied with our products, you may cancel the contract by giving written notice within 15 days to info@dollis.co. Within another 15 days, the product/s must be returned to us in original condition. Please, use the original packaging to return the item/s. Note that once you are in the possession of the product/s, you are under the duty to retain them and take reasonable care of them. Used, and/or final sale items cannot be returned. The immediate return of the product/s within the notice period replaces the written notice. Please, return orders to:

Aargauerstrasse 80
Atelier 01
CH – 8048 Zurich

Once we receive the returned product/s the charges will be credited to you (though shipping costs are non-refundable).


With the submission of an order, the customer confirms to have read, understood and accepted the terms and conditions. And with the submission of an order, the customer enters a contract of purchase with DOLLIS ZURICH BERLIN. Please note that the display on the screen and the photography can show variation on colors, which is no reason to return the goods.

If you have any questions about your order or the terms and conditions, please contact us: info@dollis.co


Our business transactions are based solely on Swiss law. Place of jurisdiction is Zurich.


If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.


DOLLIS ZURICH BERLIN reserves the right to amend the Terms and Conditions at any time. Clients will be informed about the amendments to the Terms and Conditions through disclosure of these. Amendments become integral part of any contract unless the client objects in writing within 6 weeks after receipt of the amendment information.